Terms & Conditions

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All rates are initially quoted in the pricing currency used by villa owners. You can however, get instant currency convertions on 16 popular world currencies by using our ‘currency converter’ tool. Converting to your chosen currency will adjust the pricing throughout the website for your convenience and easy comparison. Please note that rate conversions in this website are ‘indicative’ as they are converted from the base currency offered by the villa owner at the prevailing bank rate.

All Villa rates are subject to change without prior notice.


A deposit of 50% of the total rental amount must be received by Exotiq Villa Holidays within 5 days after confirmation of your reservation. Please send us a copy of your bank transfer statement by email or facsimile as proof of payment to allow us to hold your reservation. If your deposit is not received on time we may not be able to guarantee your reservation. Final payment is required 45 days prior to check-in date in low season and 60 days for high or peak season bookings. If the booking is made less than 45 days prior to check-in date in low or 60 days for high and peak season, full payment is required immediately. Also, please be sure to check on deposit and cancellation policies for your specific villa at point of booking as payment and cancellation terms may vary.

All payments must be made in US dollars only by bank transfer (details below).

Account #: 0003-007616-01-4 USD
Account Name: Exotic Properties Ltd
Bank Name: DBS Bank
Bank Address: 6 Shenton Way, DBS Building, Singapore 068809
Bank Code: 7171
Branch Code: 003
DBS Swift Address: DBSSSGSG

Please note that our bank account is a US Dollar account and any payment into this account in any other currency will be converted into US Dollars at the daily exchange rate imposed by the bank.

Note on Bank transfer fees: you need to specify to transfer full amount and cover all bank charges. Should there be a shortage due to bank fees deducted from the amount due, we reserve the right to collect those amounts upon arrival.


Notice of booking cancellation must be received by Exotiq Villa Holidays in writing. For most of the destinations the following standard policy applies: Any deposits will be refunded in full, less 20% of the total booking values (whichever is greater) if the reservation is cancelled 61 days or more prior to arrival (91 days for high and peak seasons). Please note if multiple villas are booked, a cancellation fee will be applied for each villa. Final payments are non-refundable.

This policy may vary depending on the villa, based on villa owner/resort agreements. Please check at point of booking.

Villa Seasons

Most villas apply different rates depending on the season. Usually, three seasons apply, i.e., low, high and peak. Please inquiry with our reservation staff to get the exact dates for those seasons.

Minimum Stay Requirements

Minimum stay requirements vary from property to property and will be communicated by our villa specialists during the booking process.

Airport Pick Up

Some rates include airport pickups. Please check with your villa reservation specialist.

Children Policy

Each villa property has different children policies. Please communicate directly with our villa specialists regarding any requirements and limitations on number of children.

Villa Capacity

The numbers of person occupying a particular villa must not exceed the maximum number stated in the booking confirmation.

Damages and Losses

Guests are responsible for keeping their rental villa in good condition and must reimburse Exotiq Vila Holidays for any damage or loss caused by them. Exotiq Villa Holidays reserves the right to request guests to immediately terminate their stay without accommodation refund of any kind if they have caused excessive damage to the property.


Exotiq Villa Holidays does not accept liability for any injury, sickness, loss, damage, additional expenses or inconvenience directly or indirectly caused by or rising out of the use or condition of the property during the guest’s holiday.